Customer Service
636-527-7639
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About Number1 Appliance
Welcome to Number1 Appliance, your source for the best home appliance deals anywhere. We carry the most popular brands and models making it easy for you to make the best choice. Order with confidence with Number1 Appliance.
Who is Number1 Appliance?
Founded in 1951, we're one of the largest independent appliance retailers nationally. In business for nearly 60 years we have helped hundreds of thousands of satisfied customers with their home appliance needs. Now in our third generation we are committed to customer service, honesty, and integrity.
With the lowest prices, secure purchases, and quality brand appliances, there is no need for you to shop anywhere but Number1 Appliance.
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Why Number1 Appliance?
Low Price Guarantee...
We promise you the lowest possible price. At Number1 Appliance you always get the lowest price. If you find a better price from an authorized dealer (including shipping, handling, delivery, and sales tax) on an identical branded item Number1 Appliance will match that total price.
Simply call us or email the information to us with all the inrformation, including shipping, handling, and delivery date.
Excludes bonus or free offers, special financing, rebates, clearance, closeout, open box, demo, or delivery installation services. Does not apply to parts and accessories.
Multiple finance options
No Sales Tax...
We don't charge sales tax on any product delivered in the United States (except the state of Mo.)
Service...
Courteous & professional service before and after the sale.
Easy on-line buying process
Quick nationwide delivery (White glove delivery also available / see delivery page)
Brands You Trust
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Rebate Center
We are an authorized dealer and have many money saving rebates for you. Check our rebates page for big savings on your next purchase from Number1 Appliance. Rebates offers change continually so check back often. All you need to do is find the rebate(s) for your product, print the form(s), and follow any instructions along the way. You can save even more by taking advantage of our money saving rebates. Rebates do change so check before you purchase.
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Frequently Asked Questions
Who is Number1 Appliance?
We are one of the largest appliance retailers in the country. We were founded in 1951, and have provided service to thousands of customers. We have been dedicated to low prices, secure purchases, and honest dealings for nearly 60 years.
Do I pay sales tax?
No, we do not collect sales tax on deliveries to anywhere in the United States! (except Missouri deliveries)
Do I have a warranty?
Number1 Appliance is an authorized dealer and all products are covered by the manufacturers warranty, which is typically one year. Refer to the owners manual for details.
To obtain service under warranty contact the manufacturer directly.
You may also choose to purchase an extended warranty from Number1 Appliance to cover the parts and labor of your product for up to five years. At Number1 Appliance we are always here to help you.
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Number1 Appliance Return Policy.
Number1 Appliance is dedicated to 100% customer satisfaction. Most returns can be avoided. Please measure all spaces and double check all measurements before you place your order. It is also important to know the voltages your new appliance will require and that your home has adequate electrical service before you order. If you are unsure of anything please contact our product specialists for verification of your choices.
All product comes with a 30 day return policy. Product must be returned in new, unused condition, complete with all owners manuals, blank warranty cards and in original packaging. You will be responsible for the return shipping charge and a 15% restocking fee. Upon return the item will be inspected and your credit will be issued. Items with damage, missing parts, packaging or materials, or that are not in like-new condition may warrant a higher restocking fee or be refused altogether.
Clearance items are not returnable unless there is damage during shipping.
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Number1 Appliance order cancellation policy.
Orders can be canceled within 48 hours of placing order without any fee. Any canceled orders after that time could be subject to a 15% restocking fee. To cancel call us immediately.
Defective Goods.
Please be assured that all appliances purchased at Number1 Appliances come with a full manufacturer warranty, normally of one full year. So any potential problem related to a defect can be handled through the warranty and won't need to be returned. You can contact the manufacturer directly. The number for service is usually in their use and care manual. We will be happy to assist you with any warranty concerns.
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Ordering Information
Finding The Product
At Number1 Appliance we have the best selection of major appliances from all the best brands. Our navigation, shop by brand and category will help you get to the product you are looking for.
Buying major appliances can sometimes be confusing. If you need any assistance please do not hesitate to contact us. Our professional non-commissioned experts are happy to answer your questions, and help you make a good decision.
Payment Methods We Accept
Number1 Appliance accepts the following payment methods:
- Credit Cards: MasterCard, Visa, Discover, American Express
- Debit Cards: MasterCard, Visa
- Wire Transfer
Advance Payment by mail only: Certified Check, Money Order, Personal Check (As soon as payment is received we will immediately process your order)
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Privacy
Number1 Appliance is dedicated to protecting the private information of our customers. To insure this privacy we will always use encryption technology to process orders.
Number1 Appliance, through its web site, collects your information for processing your payments and arranging delivery. We do not share, sell, trade, or rent your personal information to third parties for unknown reasons.
The ordering information you provide - including credit card information is secured using Secure Sockets Layer (SSL) encryption. This SSL technology is used to prevent such information from being intercepted and read as it is transmitted over the Internet.
Cookies
We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use cookies to track our on line advertisments.
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Delivery & Installation
Our orders are routed quickly for fast delivery.
Is shipping really only $69.99? - FREE delivery on orders over $999 through January 5th ($25 handling fee applies)
Yes! Number1 Appliance delivers anywhere in the Continental US no matter how many appliances you order for only $69.99 ($25.00 handling fee applies per order) Upgrade to white glove delivery for only $89.99
When will my delivery arrive?
As soon as the order is processed we will schedule a shipper for delivery to your home. The delivery company will contact you directly for convenient delivery times. There are many different delivery options and we choose the best and safest for your new appliances.
What are the delivery options?
- UPS or FedEx - For smaller items such as some range hoods, microwaves, and small accessories. Normal delivery time is 2 to 7 business days after it leaves our warehouse.
- Freight - For all large appliances like refrigerators, ranges, and laundry, etc. Normal delivery time is 2 to 7 business days after it leaves our warehouse.
These will be delivered to curb-side, driveway only. No steps included. The shipping company will contact you directly for a convenient time.
IMPORTANT
Please open the product before you sign the delivery receipt and check for damage. If the product is damaged please refuse delivery, note it on the delivery paperwork that you refused the shipment and contact us immediately.
White Glove Delivery - Only $89.99 per order regardless of how many pieces you order. The product will be brought into your home, unpacked, and set-in place. Does not include installation of new or removal or uninstallation of old units. Up to one flight of stairs included. If you notice any damage please contact us immediately. Please note that drivers will not remove the cartons, because we advise you to dispose of them only after installation is complete. Must be a clear level path to where you want appliances. Snow, ice, or mud may prohibit delivery. It is the customer responsibility to insure item can fit to where they want the product to go. Please measure that appliances will fit through all door openings etc.
Do you ship to APO's or PO Boxes
No at this time we are unable to ship to to APO's or PO Boxes.
Damaged Shipments.
It is very important to inspect your product thoroughly before accepting and signing for your merchandise. Though the box and packaging may seem perfect, it is still possible that your product may be damaged. Check for both internal and external damage before accepting delivery. If you notice damage to the product, refuse the package and note the damage on the bill of lading. Please call us immediately and we will issue a return authorization number. If damage issues arise after signing for the merchandise, you are responsible for filing all claims with the shipper. Therefore a thorough inspection of all merchandise is important before signing.
If the appliance has minor damage and in the interest of time and convenience you may choose to have a factory authorized repair person fix the appliance.
Delivery & Installation Details
In order to make sure delivery and installation goes well, please read the following information for items that may need further hook up.
Refrigerators
Refrigerators that have an automatic icemaker or water dispenser need to have the water lines hooked up. To have the lines installed, you can purchase one from a local hardware store and install it yourself or arrange installation from a local appliance servicer for what is usually a nominal charge.
Make sure you have enough area for the refrigerator to fit into the space you want it to go and there is a reasonable delivery path to the area.
Electric Ranges and Dryers
Wall sockets vary from home to home as different municipalities have different codes. Electric ranges and dryers do not come with an electric cord. Please check the electrical outlet type in your home, and purchase the appropriate cord from a local hardware store. Many of our clients install the appliance themselves; if you are unsure about hook-up you may arrange installation from a local appliance servicer for what is usually a nominal charge.
Gas Range and Dryers
Gas appliances are shipped without connecting gas lines and installation is not included in delivery. If you are unsure about hook-up you may arrange installation from a local appliance servicer for what is usually a nominal charge.
Washing Machines
Standard length water and drain hoses (typically 3-4 feet) are included with new washers for installation. If you are unsure about hook-up you may arrange installation from a local appliance servicer for what is usually a nominal charge.
Dishwashers
Installation and hook-up is not part of delivery. You may purchase parts for installation from a local hardware store or if you are unsure about hook-up you may arrange installation from a local appliance servicer.
Built-In Appliances
These appliances require installation which is not part of delivery. We highly recommend you use an experienced tradesman familiar with installing built-in appliances. As these installations are often custom, it is recommended you get more than one quote and chose a company you feel comfortable with. Built-in appliances include but are not limited to wall-ovens, cooktops, dishwashers, warming drawers, built-in refrigerators, built-in and over the range microwaves.
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Protection Plus Extended Service
Protection Plus offers you the option of extending the manufacturers warranty for a period of, two, three, or five continuous years of free parts and labor coverage (including the maufacturers warranty period) on the appliacable new appliance purchased under the same terms and conditions as the original manufacturers warranty.
Extended warranty covers all parts, labor charges and service calls to your home.
Appliances under $2000.00
Appliances over $2000.00
- 2 year N/A
- 3 year $129.99
- 5 year $199.99
Major Component 10 Year Coverage
$149.99-- FREE THROUGH JANUARY 5TH ONLY
$299.99-- ALSO FREE THROUGH JANUARY 5TH ONLY
This warranty covers the major component of your appliance for a period of ten full years from the date of purchase. Labor and trip charges are not covered during the extended period of coverage beyond the original term of this service contract.
10 year coverage includes:
- Washer transmission
- Dryer heating element/gas burner
- Dishwasher motor
- Range baking/broiling surface elements and/or electronic ignition
- Microwave magnetron
- Refrigerator/freezer compressor
We are delighted you visited our store. If we can be of any further assistance, please send us an email for a prompt reply. Please enjoy your shopping with Number1 Appliance. We know you will!
Email:
Number1 Appliance
13850 Manchester
Ballwin Mo. 63011
Call for Directly for Customer Service 636-527-7639
Call for Sales toll free 1-888-768-1710
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